A deposit of $50 +tax is required for all appointment slots greater than 2-2.5 hours (including appointments that are split between a couple). A deposit of $100 +tax is required for all Permanent Makeup bookings. This deposit is taken off the service charge on the day of your appointment. Upon last minute cancellation or no-show, the deposit is retained as a cancellation fee.
Give us a call or stop by and pick one up. Gift Certificates are non-refundable and can only be used towards services and retail.
As a courtesy to our clients and staff, we kindly ask for 24 hours notice for cancellations or changes to bookings. We have reserved this time exclusively for your treatment and need to allow sufficient opportunity to accommodate other appointments. We reserve the right to charge $20/h in the case of a no-show or cancellation with less than 24 hours notice.
We provide you with quality services. If you arrive late, you may receive partial service or may need to reschedule your appointment.
We accept Cash, Interac and Visa, MasterCard credit cards.
Gratuities are at your discretion and should reflect your satisfaction with our services. The gratuities are not split or put into a pool but will go always to your service provider.
We take pride in our work. You can be assured that all our staff members are highly trained in any service they perform.
For your comfort and wellbeing, we have a strict non-smoking policy. We would appreciate if all cellular phones and beepers could be turned off while in the spa or medispa.
So that you and others may fully enjoy the serenity of our environment, we ask that you bring your children along only when they are receiving a service.
Multiple No-Shows (With Penalty Not Paid)
As a courtesy to clients who wish to book in and to our staff, if you have multiple no-shows and have not paid the penalty fees, we reserve the right to remove you from our client lists.
Thank you for understanding and for helping make everyone’s experience as wonderful as possible.