Mon: 9:00am to 6:00pm
Tue to Fri: 9:00am to 7:30pm
Sat: 9:00am to 5:00pm
Tel: 519-570-2117

Request Appointment Online
Purchase Gift Cards Online

Hair Studio – Spa – MediSpa

Our Policies

Our Policies:

Gift Certificates
Give us a call or stop by and pick one up. Gift Certificates are non-refundable and can only be used towards services and retail.

Cancellation Policy
As a courtesy to our clients and staff, we kindly ask for 24 hours notice for cancellations or changes to bookings. We have reserved this time exclusively for your treatment and need to allow sufficient opportunity to accommodate other appointments. We reserve the right to charge $20/h in the case of a no-show or cancellation with less than 24 hours notice. 

Late Policy
We provide you with quality services. If you arrive late, you may receive partial service or may need to reschedule your appointment.

We accept Cash, Interac  and Visa, MasterCard credit cards.

Gratuities are at your discretion and should reflect your satisfaction with our services.

Professional Team
We take pride in our work. You can be assured that all our staff members are highly trained.

Quality Assurance
You can depend on us to use the highest grade of quality products. Prices are subject to change without notice. Certain restrictions may apply.

Personal Comfort
For your comfort and wellbeing, we have a strict non-smoking policy. We would appreciate if all cellular phones and beepers could be turned off.

So that you and others may fully enjoy the serenity of our environment, we ask that you bring your children along only when they are receiving a service.

Multiple No-Shows (With Penalty Not Paid)
As a courtesy to clients who wish to book in and to our staff, if you have multiple no-shows and have not paid the penalty fees, we reserve the right to remove you from our client lists.


Thank you for understanding and for helping make everyone’s experience as wonderful as possible.